Delivery

Delivery of your Order

International Delivery 

We deliver worldwide. For postal options & charges and our terms & conditions please email us at sales@tallulahfashion.com with your address and the item(s) that you are interested in ordering.  

Delivery to UK postcodes in England, Wales, Northern Ireland, Scotland and the Channel Islands.

All orders up to 2kg in weight will be sent to you via the Royal Mail Special Delivery Next Day service and will require a signature on receipt. Any orders weighing 2kg or over will be sent to you via the Royal Mail Parcelforce Express 48 hour service, which is also a fully tracked service requiring a signature on receipt.

The charge for both these services is £8.  

It is our aim to ensure that your order is delivered as quickly and as securely as possible following our receipt of your order and payment from you for that order. Using the Royal Mail Special Delivery and Parcelforce Express 48 Hour services, your order is sent through a dedicated secure network and is treated separately from standard post. You can check the progress of delivery of your order through to its destination on the Royal Mail’s track and trace system, a proof of posting receipt is issued to us by Royal Mail and you can see an electronic copy of the signature of the recipient when the order has been delivered.

Please note that Royal Mail is not obliged to obtain the signature of the addressee of the order, it is your responsibility to ensure that either you or a trustworthy person on your behalf is available to sign for the order when it is delivered to the delivery address provided by you to Us, as we cannot be responsible for this.
 
All orders sent by the Royal Mail Special Delivery Next Day service should be received by you on the next Working Day, within 2 Working Days for the Parcelforce Express 48 Hour service, following notification from Us that your order has been despatched, however, please order with sufficient lead time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for this.

Working Days are Monday to Friday, not including Saturdays, Sundays and Bank or Public Holidays. Royal Mail reserve the right to deliver on non-working days, subject to capacity, and later delivery times may apply for remote parts of Scotland, the Islands of Scotland, the Channel Islands and for some outlying districts in the UK.  Deliveries to the Isle of Man or the Channel Islands can be delayed by customs. Details of the destinations which will be subject to later delivery times can be found on the Royal Mail’s website www.royalmail.com.

On despatch of your order we will issue you with the online tracking number for your order which you can use to track the delivery of your order on the Royal Mail website - www.royalmail.com.

Your order is insured by us while it is in transit until it is delivered to you. Risk in the items delivered will pass to you on delivery.

If you have not received your order within the expected timeframe, please contact us either by telephone on 0845 519 3899 or via email at sales@tallulahfashion.com during our office hours of Monday to Saturday 9.30am to 5.30pm GMT.